“The iPhone could not be restored. An unknown error occurred (14)” is read when you might be restoring or updating iOS device using iTunes. If you have encountered the problem, you might be frustrated or irritated and wonder how you can properly get back your iPhone functioning right. Getting panic when facing such issues is understandable, and iPhone is an extremely costly product and as such and it is acceptable to have the best output from it. iTunes Error 14 and other glitches and bugs can be annoying, but now you can get rid of the error by following the blog solutions. Accordingly, to most users and solution providers, the error is caused by issues with your USB cable. Faulty firmware update file causes error 14.
Check iTunes Error 14 caused by lightning USB cable:
Diagnose if issues exist with the USB cable try the following steps and check if an error occurs again:
• Use original Apple lightning USB cable that accompanied your iDevice
• Try with different USB port on your computer
• Use a different lightning USB cable if available
• Test your lightning USB cable on another electronic machine
Update the latest iTunes version in your Apple iPhone to avoid Error code 14. If you are still facing iTunes error code 14, then you must verify that you have the latest update iTunes version installed.
Step 1: Open the iTunes, and it will prompt if you need new version
Step 2: Simply you can follow the steps and update to latest iTunes Software
Try connecting your device again and check if that worked for you.
If in case iTunes cause by unsuccessful Firmware file
For few cases, the upgrade file for your device was not successfully downloaded so it can cause error 14. When a restore issue is specific to you its likely due to an unusable .ipsw file. iTunes uses IPSW files to restore your device
In case you are getting the error 14 due to IPSW files so you must try deleting them, renaming them or moving the file to a different directory. In case of IPSW file causes iTunes to download a new copy of IPSW.
Find the IPSW files in places for Mac such as:
• iPhone-/Library/iTunes/iPhone Software Updates
• iPad-Library/iTunes/iPad Software Updates
• iPod Touch-/Library/iTunes/iPod Software Updates
The symbol hyphen used to represent the Home directory.
You can follow the steps to delete or move the .ipsw file:
Step 1: Close the iTunes on your computer
Step 2: Now open the iTunes again on your computer
Step 3: Delete the .ipsw by going to system drive-user-your name-app data-apple com-iTunes-iPhone Software Updates
Step 4: If connecting your iPhone or iPad follow the same path but after entering the iTunes folder go to iPad software updates or iPod software Updates
Step 5: Now you can restore and upgrade your iDevice by following the iTunes prompts.
Now no longer you must get iTunes error 14. Your iPhone or iPad should successfully restore and upgrade to latest iOS.
In case removing the .ipsw file didn’t resolve your Apple restore issues the issue is probably caused by other user-specific settings. That will include any third party security software settings and your iTunes preferences.
Solve iTunes Error by third-party security software:
If none of the solutions mentioned so far helped, you can check any third-party software might be causing the problem. The application often prevents Apple iDevices to restore, upgrade, or back up by not allowing connection to Apple servers.
Now you can try to temporarily deactivate the third-party security software and check if iTunes error stops allowing your iDevice to upgrade or restore.
After following the above solutions if you are still not able to solve Apple iPhone Error code 14 you can connect with our qualified, skilled and experienced technicians. Our certified and trained tech experts are available 24*7 around the clock to assist you. You will receive complete support from our technical professional’s team any hour of day and night.